7 Questions to Ask Before Implementing a Customer Success Platform

August 15, 2018 Amity Team

Because customer success is still new and developing, your job comes with its own set of challenges. Namely, you are doing work that hasn’t been done before, you’re learning as you go, and you have to teach the rest of your organization about customer success.

Customer success management software can help you retain customers, grow accounts, and make your team more effective and proactive. But, like all pieces of business software, the implementation maybe be challenging.

About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

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