10 Best Practices for Calculating Your Customer Health Scores
How do you know if a customer is healthy? Well... by referring to their Customer Health Score, of course. When you're considering whether to establish a Customer Health Score, typically your end goal is to develop an Early Warning System to help your team focus on proactive Customer Success. Having an effective health score will help you: -Become proactive and data-driven -Manage your entire customer base -Have executive visibility on overall progress In this webinar, we will discuss the 10 best practices you need to consider when calculating your Customer Health Scores.
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