[INFOGRAPHIC] 10 Tips For Customer Success Automation

May 29, 2017 Amity Team

Sure, Customer Success Managers can do pretty much anything - they’re the real superheroes of SaaS. But there’s a price to pay for the “duct tape” approach to Customer Success: your processes are chaotic, manual, ad-hoc, they depend on people and relationships, and they’re usually not scalable.

Automation empowers Customer Success Managers to do what they’re good at, so here are 10 quick tips to get started with Customer Success automation. 

10 Tips for Customer Success Automation

See Amity in Action

About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

Follow on Twitter More Content by Amity Team
Previous Article
A Recipe for Customer Health Scoring
A Recipe for Customer Health Scoring

In Customer Success, setting trap wires to notify you when your customer isn’t doing so well can save you l...

Next Article
Segmenting Your Customer Base to Scale
Segmenting Your Customer Base to Scale

To scale your Customer Success team, you will need to segment your customers and apply the appropriate enga...