Customer Success Resources

Uberflip: a Case Study in Scaling Customer Success

Check out our customer success resources to understand how you can better manage, engage and drive value with your customers.

Issue link: https://customer-success.getamity.com/i/615546

Contents of this Issue

Navigation

Page 4 of 4

Uberflip: a Case Study in Scaling Customer Success 5 About Amity Amity provides the world's most powerful Customer Success soware. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity's customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day. www.GetAmity.com. our attention and why. When you use Amity every day, it really starts to change behaviour." Another key benefit is how Uberflip has been able to embrace a collaborative approach to account management. Rather than looking intently at the white board for guidance, Uberflip can effectively do weekly account reviews to focus on potential problems and identifying opportunities. From a business perspective, Brennand said a 40% to 50% reduction in churn over the past four or five months has been a game-changer for Uberflip – a development in which Amity has played a key role.

Articles in this issue

Links on this page

Archives of this issue

view archives of Customer Success Resources - Uberflip: a Case Study in Scaling Customer Success