Uberflip, a fast growing content experience management company, needed a better way to manage its 1,700+ customers. In particular, it wanted to implement an efficient system to prioritize account management so it could focus on higher-revenue customers.
Amity provides Uberflip with extensive and real-time insight and information about the health of its customers. This makes it easy for Uberflip to identify potential problems before they become critical, and capitalize on opportunities to better serve large customers.
Uberflip has embraced a focused and structured approach to drive customer success and better customer engagement, while dramatically reducing churn.
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