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Personalizing One-To-Many Customer Success

December 8, 2017
In this webinar, we cover: • How to design the program • Automated touch-points • Balancing automation and personalization • The importance of testing • Technology ideas and option Not every business model can support a high-touch or even low-touch customer success approach. Some businesses need to choose a tech-touch or automated success model because they have a low price point or a tech-focused customer base. Other companies have a segment of customers that fits best with a one-to-many approach. How do you make the transition to an automated Customer Success approach? Get the slides here: http://customer-success.getamity.com/customer-success-resources/personalizing-a-one-to-many-customer-success-approach-webinar Get more content from Amity here: http://customer-success.getamity.com/amity-blog
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