Paul Teshima, a recognized pioneer in customer success, will outline the four growth stages of a customer success team that correspond with distinct phases of a SaaS company’s maturity.
Paul will share how to:
- Commit to customer success (your revenue depends on it!)
- Develop a customer success culture
- Recognize 4 stages of your company’s maturity
- Scale your customer success team by stage
About the AuthorFollow on Twitter More Content by Amity Team