View This Resource

First Name
Last Name
Thank You!
Error - something went wrong!

Answering Your Biggest Churn Questions

August 29, 2018 Amity Team

When you’re focused on acquiring more customers month on month and onboarding them into your product, it’s painful to see a significant chunk of your existing customers churn away - taking a swing at your total recurring revenue while they’re at it.

But there are a lot of questions surrounding churn. For instance, is all churn evil or can it sometimes be necessary, or even good? Is your sales process and value proposition what’s causing churn in the first time? Is your product even able to scale with your growing customers? How do you know it’s time to invest more efforts into your Success and Support departments?

Backed with benchmark data from over 7,000 SaaS companies, this webinar will bring answers to these questions to help you better understand your business and your churn rate. We’ll take this a step further by discussing some strategies and tactics you can implement today to reduce churn and recover revenue better.

About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

Follow on Twitter More Content by Amity Team
Previous Video
How To Build An Early Warning System
How To Build An Early Warning System

In the battle against churn, not early always means late. The thing is, there’s only so much a Customer Suc...

Next Video
7 Questions to Ask Before Implementing a Customer Success Platform
7 Questions to Ask Before Implementing a Customer Success Platform

Because customer success is still new and developing, your job comes with its own set of challenges. Namely...