Sherrod Patching

Sherrod Patching is the VP of Customer Success at Leadspace, a Predictive Scoring & Data Management platform. Sherrod is passionate about creating happy customers, and enabling customer success teams to be the strategic support that makes a customer one for life. Up for a good conversation around customer success any day, please feel free to reach out over LinkedIn or Twitter to connect!

  • Just Implemented a Customer Success Platform, Now What?

    Just Implemented a Customer Success Platform, Now What?

    For those just getting a Customer Success platform or reporting system up and running, deciding what metrics to track can be confusing, as there are so many data points in Customer Success.

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