Phil O'Doherty

Phil O’Doherty manages Customer Success Teams in HubSpot. For the last 4 years Phil has helped grow the customer function in HubSpot Europe from 4 to 60+ people. Phil writes about general customer success topics on his blog Keep | Grow and speaks about scaling CS the community.

  • Boosting Your Day to Day Productivity as a CSM

    Boosting Your Day to Day Productivity as a CSM

    Optimizing productivity is important in any role but it requires particular attention in the world of customer success. I’ve gathered these productivity tips from my network of experienced CSMs.

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