Andrew Rhodes

Andrew Rhodes, Director of Customer Success Education at CSM Practice, brings years of strategic business consulting experience and is extremely passionate about Customer Success. In the past decade Andrew gained deep expertise in sales operations, strategic business consulting and business development. His rich education in customer success and sales renewals gives Andrew a unique perspective into the challenges facing high-growth companies today.

  • In Customer Success, Who Has Skin In The Game?

    In Customer Success, Who Has Skin In The Game?

    Recognition of Customer Success is growing rapidly, yet it requires more than just a new department, new hires, and new titles.

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  • Why Customer Success Professionals Make the Best Leaders

    Why Customer Success Professionals Make the Best Leaders

    Technology is changing faster than ever, yet one of the major shifts in recent years has been in how we create and present value to our customers – and how we sustain it.

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