[Webinar] Predictable Customer Outcomes Managing the Entire Customer Journey

October 23, 2015 Amity Team

October 28 at 1pm ET / 10am PT

Owning customer outcomes is the goal in customer success. One of the best ways to help the customer achieve their intended outcomes is to proactively manage customer adoption at each stage of the customer journey. 
Jessica Weisz, Chief Client Officer at SoapBox, will share her expertise in driving customer adoption, and teach you the art of nudging, providing strategic counselling or simply making the customer accountable, throughout the customer lifecycle.

Featured Presenter

Jessica WeiszChief Client Officer

Jessica is passionate about how new ideas can drive positive change and the power of a community. At SoapBox, Jessica’s singular focus is on making sure clients obtain value from their engaged innovation program. Jessica’s background is in management consulting, customer experience and change management at McKinsey & Company and BMO Financial Group.

About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

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