December 8 at 9am & 1pm ET
In his famous aphorism, Harvard Business School marketing professor Theodore Levitt said, "People don't want to buy a quarter-inch drill. They want a quarter-inch hole!". Our customers don't care about our products, they care about the outcomes they produce. In this way, a vendors revenue growth is directly proportionate to the level of outcomes produced. This is where Customer Success can really drive revenue growth. More outcomes, more revenue.
In this webinar, Paul will guide you through the steps of building an end-to-end outcome-driven customer success process.
Paul Philp, CEO of Amity
Paul Philp, Founder and CEO of Amity, has over over 25 years experience in all aspects of software and SaaS businesses.
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