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Prompting Meaningful Engagements with Customer Benchmarking Webinar Recording

May 31, 2017

Meaningfully engaging with customers is critical for SaaS Customer Success Managers to move their accounts forward. Yet, it can be challenging to prompt the conversations and actions required to achieve the adoption, retention, and expansion rates your business needs.

Leading SaaS companies are using customer benchmarking to tackle this challenge. Benchmarking produces unique, comparative insights that get customers’ attention and motivate them to get more value from their solutions. As a result, both customers and SaaS companies achieve better outcomes.

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Previous Presentation
The Customer Success Playbooks You Need to Drive Adoption Webinar Slides
The Customer Success Playbooks You Need to Drive Adoption Webinar Slides

In this webinar, Neil Jain and Aman Singh of Waterstone Management Group will share key insights and best p...

Next Presentation
Prompting Meaningful Engagements with Customer Benchmarking Webinar Slides
Prompting Meaningful Engagements with Customer Benchmarking Webinar Slides

Benchmarking produces unique, comparative insights that get customers’ attention and motivate them to get m...

[Webinar Replay]

Building Skill in Customer Success Leadership

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