×

View this resource

First Name
Last Name
!
Thank you!
Error - something went wrong!

Empowering Customer Success Managers as Adoption Coaches Webinar Recording

April 5, 2017

One of the most critical functions that Customer Success Managers perform is proactively driving user adoption within your customers' organizations. But how do you do this rapidly, effectively and at scale?

The answer is to develop and empower your CSMs to be Adoption Coaches. Adoption Coaches don't tell their customers how to run their business, but they guide and help them through adoption to achieve and maintain the full value of your system over the years.

Previous Video
Demonstrating Your Value to the Board and Getting Your Budget Approved Webinar Recording
Demonstrating Your Value to the Board and Getting Your Budget Approved Webinar Recording

It's essential for growing Customer Success teams to know how to articulate their impact in order to get re...

Next Presentation
Empowering Customer Success Managers as Adoption Coaches Webinar Slides
Empowering Customer Success Managers as Adoption Coaches Webinar Slides

One of the most critical functions that Customer Success Managers perform is proactively driving user adopt...

WEBINAR
Amity & Skilljar

Building a Customer Onboarding Program: The Keys to Success


May 3 @ 1pm ET

Save Your Seat