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10 Best Practices For Calculating your Customer Health Scores Webinar Recording

August 10, 2016 Amity Team

How do you know if a customer is healthy? Well... by referring to their Customer Health Score, of course. When you're considering whether to establish a Customer Health Score, typically your end goal is to develop an Early Warning System to help your team focus on proactive Customer Success. Having an effective health score will help you:

-Become proactive and data-driven

-Manage your entire customer base

-Have executive visibility on overall progress

In this webinar, we will discuss the 10 best practices you need to consider when calculating your Customer Health Scores.

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About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

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10 Best Practices for Calculating Your Customer Health Scores Webinar Slides
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