At LinkedIn, relationships matter both internally and externally. Having a team that is well-aligned internally is a key aspect to scaling Customer Success while providing a consistent message to your customer base. The most effective Customer Success teams take the time to communicate best practices amongst one another, regardless of their segment.
In this webinar you will learn:
- How LinkedIn Canada created a new playbook for Customer Success
- How we re-defined our relationships with sales
- How we shifted away from the reactive to the proactive
Join Perry Monaco, Manager of Customer Success - The Americas, to learn how the largest professional network on the Internet grew Customer Success in Canada.
About the Author
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.Follow on Twitter More Content by Amity Team