Google proved the incredible value of fast, accurate search. Google’s search engine transformed the value and user experience of the web. Awesome search on the web was a game changer that offered:
- Power: Access to information is empowering because it allows you solve tougher problems quickly. The power of Google’s web search gives you the confidence to learn new subjects, tackle new challenges and broaden your horizons.
- Simplicity: Simplicity is the key to really effective search-driven UI. If it takes a lot of time to define your search, you won’t use the search tool very often. Google made it simple to enter a search, and people started using it all the time.
What if the power of fast, accurate search was available for your customer data. That would be a game changer too!
Now it is. Amity is proud to announce a real breakthrough in search for customer data. Amity Power Search is amazingly fast, surprisingly accurate search for ALL your customer data. Now, you can put search at the center of your everyday workflow:
- Power: Access to customer information is empowering because it allows you solve tougher customer problems quickly. You don’t have to waste a ton of time looking up information.
- Simplicity: Awesome search should be the heart of a customer success application. Simplicity is the key to really effective search-driven UI in a customer success. If it is too hard to enter your search, or if the results are inaccurate and slow, you won’t use search. You end up doing manual searches and working with incomplete information.
Amity Power Search
Customer data is distributed over many of your systems: CRM, Support Desk, Billing, Email, Contacts, Marketing, Project Management, and in your product’s database. Finding the information you need is a nightmare – time consuming and error prone.
Amity Power Search brings all that data together into one universal search engine.
Amity Power Search provides a universal search box for convenience and dedicated search app for research.
Universal Search Box
The Universal Search Box is available anywhere in Amity. Just start typing a word and a list of accounts, people and plays matching that word will drop down immediately. Select the item you are looking to find, and Amity will take you to the profile page for that item.
Power Search App
Amity Power Search has it’s own app that lets you find ALL types of customer data – Accounts, Engagements, People, Plays and Tasks. All of your customer data is just a simple click away.
Just enter your search phrase. Amity will show you the number of matches for each type of data. Select the one that is most interesting and see all the results right away.
Email Search (that works!)
Have you ever needed to search for something in your email history. The results are a frustrating mess of irrelevant emails and threads. It can take a long time to do the simplest search. Now, Amity Power Search, solves that problem. Finally, email search that just works. Just enter the word or phrase you are searching for, and the matching emails are displayed instantly.
Amity is the world’s first integrated suite of Customer Success applications and we would love to show you how it operates. If you’re interested in seeing a live demonstration, please register below.
About the Author
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.Follow on Twitter More Content by Amity Team