Inside Customer Success

Each month, Amity sits down with a Customer Success Leader in a company to learn about the ways their teams are structured, the evolution of their organization, and the culture they created.

  • Inside Customer Success: Loopio

    Inside Customer Success: Loopio

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  • Inside Customer Success: Sysomos

    Inside Customer Success: Sysomos

    David Follert, Manager of Customer Success at Sysomos tells us how Customer Success became a pillar of Sysomos’ culture and how his team's structure and priorities have evolved over the years.

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  • ×

    Churn got
    you down?
    Cheer up, this
    guide will help

    First Name
    Last Name
    !
    Say buh-bye to churn!
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  • Inside Customer Success: Oracle Marketing Cloud

    Inside Customer Success: Oracle Marketing Cloud

    Success isn't simply about producing good software, and this holds true for industry leaders like Oracle Marketing Cloud. We met Peter Armaly to learn about the evolution of Customer Success at OMC.

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  • Inside Customer Success: test IO

    Inside Customer Success: test IO

    Implementing Customer Success Management has revolutionized the way test IO relates to its customers and builds relationships. Test IO's CEO and COO tell Amity what Customer Success means to them.

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  • Inside Customer Success: Uberflip

    Inside Customer Success: Uberflip

    We had the chance to sit down with Sam Brennand, VP Customer Success at Uberflip, to discuss their company-wide culture of Customer Success, and the way it's evolved over the past 3 years.

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  • Inside Customer Success: Typeform

    Inside Customer Success: Typeform

    Amity decided to sit down with David Apple, Director of Customer Success at Typeform, to learn about the structure and culture of Customer Success in this fast-growing startup.

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  • Inside Customer Success: HubSpot

    Inside Customer Success: HubSpot

    We sat down with Stephen O’Keefe, Director of Customer Success, to discuss how Customer Success has evolved at HubSpot over the last 7 years.

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  • Inside Customer Success: Achievers

    Inside Customer Success: Achievers

    We sat down with Vanessa Brangwyn, the VP of Customer Success, to discuss how Customer Success has evolved at Achievers over the last five years.

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  • ×

    If you liked your
    customer, then
    you should have
    put a ring on it.

    First Name
    Last Name
    !
    Welcome to long-term customer loyalty
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  • Inside Customer Success: Moz

    Inside Customer Success: Moz

    We sat down with Ellie Wilkinson, the Customer Success Team Manager at Moz, to discuss how Customer Success has evolved over the last two years.

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  • Inside Customer Success: Vision Critical

    Inside Customer Success: Vision Critical

    We sat down with Greg Elliott, Vice President of Customer Success, to discuss how Customer Success has evolved at Vision Critical over the last 8 years.

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  • Inside Customer Success: Influitive

    Inside Customer Success: Influitive

    We sat down with Julie Persofsky, VP of Customer Strategy and Account Management, to discuss how Customer Success has evolved at Influitive over the last 4 years.

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  • Inside Customer Success: Vend

    Inside Customer Success: Vend

    We sat down with Monique Steele, Director of Customer Success, to discuss how Customer Success has evolved at Vend over the last 3 years.

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  • Inside Customer Success: LinkedIn

    Inside Customer Success: LinkedIn

    We sat down with Perry Monaco, Manager of Customer Success - The Americas, to discuss how Customer Success has evolved at LinkedIn over the last 5 years.

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