Customer Success Today

Your daily update for everything Customer Success from recognized experts in the industry.

  • Top Two Secrets to Customer Success in SaaS by 5 Cloud Visionaries

    Top Two Secrets to Customer Success in SaaS by 5 Cloud Visionaries

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  • WEBINAR

    Everything You Need To Know About Customer Benchmarking


    May 31 @ 1pm ET

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  • Customer Success: Nearly everything you need to know

    Customer Success: Nearly everything you need to know

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  • Asking Questions to Uncover Opportunities

    Asking Questions to Uncover Opportunities

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  • SaaS UX Bible: 7 Must-Have User Experience Principles From The Experts At InVision

    SaaS UX Bible: 7 Must-Have User Experience Principles From The Experts At InVision

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  • The Importance of Hiring for Customer Success Early

    The Importance of Hiring for Customer Success Early

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  • Becoming a Customer-Centric Organization in 7 GIFs

    Becoming a Customer-Centric Organization in 7 GIFs

    When a customer-centric organization is taking shape, everyone should formulate a mindset to simply ask themselves on a daily basis – “What is my contribution to ‘customer’ today?”

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  • Are You Suffering From Customer Overload?

    Are You Suffering From Customer Overload?

    For fast-growing SaaS companies, life is good in many ways. It means there is healthy demand for the product and sales are climbing. The best part is that the revenue is a recurring cash flow.

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  • 6 Strategies Successful SaaS Companies Use to Increase Customer LTV

    6 Strategies Successful SaaS Companies Use to Increase Customer LTV

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  • 5 Valuable Insights to Spotlight Customer Growth [Infographic]

    5 Valuable Insights to Spotlight Customer Growth [Infographic]

    As we are aware, SaaS and other recurring revenue models have three core stages critical to their success – acquiring customers, retaining customers and monetizing customers.

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  • Productivity Boost: Don’t Spend Your Day Putting Out Fires

    Productivity Boost: Don’t Spend Your Day Putting Out Fires

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  • The 3 Customer Success Metrics You Should Be Measuring

    The 3 Customer Success Metrics You Should Be Measuring

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  • 5 Steps to Effectively Implement the Voice of the Customer

    5 Steps to Effectively Implement the Voice of the Customer

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  • How To Re-engage Unengaged Users Before They Cancel

    How To Re-engage Unengaged Users Before They Cancel

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  • Guest Blogging For Amity

    Guest Blogging For Amity

    Let me first start by saying that we love a great guest post! We have started to get many inquiries about writing a guest post for Amity, so we decided it's about time create a formal process.

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  • Find, Win, Keep: A simple customer centric business strategy

    Find, Win, Keep: A simple customer centric business strategy

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  • Improving Customer Experience | CX Buzz of the Week (22nd July, 2016)

    Improving Customer Experience | CX Buzz of the Week (22nd July, 2016)

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  • 6 ways to transform social customer service

    6 ways to transform social customer service

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  • A Big Trend in Customer Experience (CX): Convenience

    A Big Trend in Customer Experience (CX): Convenience

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  • Listen for the right words to measure customer service

    Listen for the right words to measure customer service

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  • WEBINAR

    Everything You Need To Know About Customer Benchmarking


    May 31 @ 1pm ET

    Save Your Seat
  • Six Reasons You Shouldn’t Lie to a Customer

    Six Reasons You Shouldn’t Lie to a Customer

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