Amity Fall 2016 Product Update Recording
This fall has been a busy one for Amity, and we’re very proud of the exciting features that we built for you. Now, you can do even more, with less effort.
WEBINAR RECORDING
Personalize Your One-To-Many Customer Success Strategy
Other content in this Stream
31:29Amplify Your Data with Custom Properties and Rules
Augment the power of your data with Amity's custom properties and rules engine. Learn how to extend Amity to use your data more effectively and feed it into your tech-touch processes.
28:25Standardize Your Team's Playbooks and Tasks
Take your playbooks and tasks to a whole new level with Amity's automation capabilities. Learn how to standardize your high touch Customer Success processes and automate your tech-touch programs.
58:59Personalizing a One-To-Many Customer Success Approach | Recording
This webinar provides a practical approach to personal one-to-many Customer Success. From email to webinars and in-app messaging, learn how to scale up tech-touch customer success management.
Personalizing a One-To-Many Customer Success Approach | Slides
This webinar provides a practical approach to personal one-to-many Customer Success. From email to webinars and in-app messaging, learn how to scale up tech-touch customer success management.
29:23Make the Most of Accounts and People Explorers
Learn everything there is to know about the Amity Accounts and People Explorer. Customize the explorer for various use cases, navigate, sort, and export your data based on your specific needs.
1:01:15The 4+1 Keys to Successful Software Adoption Webinar Recording
Faster adoption is the most direct path to renewing and expanding your customers. This webinar explores how to plan and execute effective SaaS adoption for Customer Success.
The 4 + 1 Keys to Successful Software Adoption Webinar Slides
Faster adoption is the most direct path to renewing and expanding your customers. This webinar explores how to plan and execute effective SaaS adoption for Customer Success.
49:08How to Build an Early Warning System for Customer Success
There’s only so much a Customer Success Manager can manually do to proactively prevent a customer from approaching dangerous territory. Adopting a standardized early warning system is crucial.
How to Build an Early Warning System for Customer Success
There’s only so much a Customer Success Manager can manually do to proactively prevent a customer from approaching dangerous territory. Adopting a standardized early warning system is crucial.
59:04Building Skills in Customer Success Leadership Webinar Recording
This webinar focuses on how to tailor core management areas to customer success, and how to pick up skills in these areas if you don’t have leadership experience.
Building Skills in Customer Success Leadership Webinar Slides
Are you a new customer success leader, or a CSM who aspires to move into a management role? Are you an experienced executive who moved into customer success from another discipline like sales or produ
1:01:0810 Lessons for Your Startup Customer Success Game Plan Webinar Recording
The startup days are the most exciting, yet most chaotic ones. You need to establish brand recognition, build a loyal customer base of early adopters, all the while reaching product-market fit on tigh
10 Lessons for Your Startup Customer Success Game Plan Webinar Slides
The startup days are the most exciting, yet most chaotic ones. You need to establish brand recognition, build a loyal customer base of early adopters, all the while reaching product-market fit on tigh
56:355 Ways to Modernize Your Net Promoter Program Webinar Recording
This webinar goes beyond the basics to show you how to leverage NPS in a fresh way to super-charge Customer Success.
5 Ways to Modernize Your Net Promoter Program Webinar Slides
This webinar goes beyond the basics to show you how to leverage NPS in a fresh way to super-charge Customer Success.
53:23The Definitive How-To For Account Segmentation Webinar Recording
As an individual CSM looking to leverage segmentation for your account portfolio or an executive designing your company's overall segmentation model, this webinar will give you the tools you need.
59:30The Customer Success Playbooks You Need to Drive Adoption Webinar Recording
In this webinar, Neil Jain and Aman Singh of Waterstone Management Group will share key insights and best practices around how to successfully drive adoption through Customer Success playbooks.
The Customer Success Playbooks You Need to Drive Adoption Webinar Slides
In this webinar, Neil Jain and Aman Singh of Waterstone Management Group will share key insights and best practices around how to successfully drive adoption through Customer Success playbooks.
54:23Prompting Meaningful Engagements with Customer Benchmarking Webinar Recording
Benchmarking produces unique, comparative insights that get customers’ attention and motivate them to get more value from your SaaS solution.
Prompting Meaningful Engagements with Customer Benchmarking Webinar Slides
