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QBR Playbooks That Drive Customer Accountability Recording

January 31, 2018 Amity Team

Responsible customers take initiatives to get more out of your solution. Such customers take control of their experience, and they are eager to grow with you.

Sounds wonderful, doesn't it? If you're not there yet, don't panic. It takes some conscious efforts to nurture highly responsible customers. 

In this webinar you will learn:

• What the blueprint to a flawless Customer Business Review (aka QBR) looks like
• How do the best CSMs leverage QBRs to create responsible customers
• What is a maturity model, and how to develop your own and introduce it in QBRs


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About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

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