Getting closer to and retaining your customers has never been a bigger priority, especially as your company charts greater revenue growth, contract renewals and lower churn. The era of the “Transactional Engagement Relationship” with Customers is rapidly being replaced by the “Continuous Engagement Relationship” known to us as Customer Success. So, what do you and your firm need to know to make the transition to Customer Success?
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Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.Follow on Twitter More Content by Amity Team