Customer Success is a relatively new field, and it isn't always easy for Customer Success Managers to know what the best strategies for career advancement are. Moreover, urgent day-to-day fire-fighting responsibilities often stand in the way of long-term priorities such as career growth.
Nils Vinje has gone from a Customer Success Manager position to Team Lead, Director, and finally VP in less than 2.5 years. Thanks to the expertise he's gained from his first-hand experience, Nils will share with us the 3 key strategies that will help you earn your next promotion in Customer Success.
About the Author
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.