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How to Define, Build, and Deliver a Remarkable Customer Experience Webinar Recording

December 8, 2016 Amity Team
Delivering a remarkable and differentiated customer journey is vital to achieving business success. While many companies have taken steps to define the ideal journey for their clients, actually delivering that journey—both initially and at scale—is another story. Defining and operationalizing the requisite organizational changes can be very challenging, and can even require a full-scale cultural shift.
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