Paul Teshima, a recognized pioneer in customer success, will outline the four growth stages of a customer success team that correspond with distinct phases of a SaaS company’s maturity.
Paul will share how to:
- Commit to customer success (your revenue depends on it!)
- Develop a customer success culture
- Recognize 4 stages of your company’s maturity
- Scale your customer success team by stage
About the Author
Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.Follow on Twitter More Content by Amity Team