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Building Skills in Customer Success Leadership Webinar Recording

August 9, 2017 Amity Team

Are you a new customer success leader, or a CSM who aspires to move into a management role? Are you an experienced executive who moved into customer success from another discipline like sales or product? This webinar focuses on how to tailor these core management areas to customer success, and how to pick up skills in these areas if you don’t have leadership experience.

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About the Author

Amity Team

Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.

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Previous Presentation
How to Build an Early Warning System for Customer Success
How to Build an Early Warning System for Customer Success

There’s only so much a Customer Success Manager can manually do to proactively prevent a customer from appr...

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Building Skills in Customer Success Leadership Webinar Slides
Building Skills in Customer Success Leadership Webinar Slides

Are you a new customer success leader, or a CSM who aspires to move into a management role? Are you an expe...

WEBINAR RECORDING

Personalize Your One-To-Many Customer Success Strategy

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