It's never too early to be thinking about Customer Success at scale. From Day 1, a truly customer-centric company should ensure that Customer Success Operations are engrained in its DNA.
As your SaaS company matures and goes through the different stages of growth, Customer Success should be evolving rapidly. From the size of the Customer Success team to its priorities and technology stack, you should always be re-evaluating the processes you've put in place.
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Amity provides the world's most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness. The combination of real-time playbooks, intelligence and automation helps customer success organizations scale quickly and efficiently.Follow on Twitter More Content by Amity Team