Lindsay has a passion for wowing customers and leading world class teams that do the same. She has spent the past decade partnering with customers across several industries in both small and large organizations always with goal of exceeding client expectations. In her current role as Director of Customer Success, she oversees all implementations and business development activities, for BestCompaniesAZ, whose mission is to connect the right people to the best companies.
Does Customer Success Mean Anything Outside of SaaS?
As I’ve learned after making an industry shift, the concept of Customer Success is just as applicable to the world outside of SaaS. Customer Success is crucial to anyone that is selling anything.