How To Build And Maintain Strong Customer Relationships

June 15, 2016 Matthew McLaren

How To Build And Maintain Strong Customer Relationships

SaaS Tattler Issue 86 - How To Build And Maintain Strong Customer Relationships

Closing the sale was just the beginning… now the real work begins. Beyond your product meeting a customer’s need, it’s important that you’re laying down the foundation for the future. While there isn’t a one-size-fits-all approach to creating a long-term relationship with your customers, we’ve gathered some tips to help. We’ve dedicated this issue of the SaaS Tattler to helping your customers feel less like a sale and more like a partner.

Save My Seat

 

5 Proven Ways to Build Customer Relationships That Stay Profitable

 

Beyond your product meeting a customer’s need, it’s important that you’re laying down the foundation for the future. Sales are extremely important but since customers are the backbone of your business, you can’t afford to neglect your relationships. In this article, Jeff Charles lists five ways to build a stronger relationship with your customers.

6 Tips for Building Lasting Client Relationships

Have you ever lost a client, without fully understanding what happened? Regardless of your industry, it doesn’t take a good product to keep a customer, it takes a relationship. Go beyond the basics by really building and maintaining relationships with your customers. In this article, Mat Polo outlines six steps to maintaining lasting relationships with your customers.

4 Strategies for Strengthening Customer Relationships

Customers who feel that they have an active role and power in a customer-provider interaction often feel more important and valued. Like we mentioned earlier, your customer should feel less like a sale and more like a partner. In this article, Bob Lucas lists four strategies you can utilize to build stronger relationships with your customers.

The Best of Customer Success Today

Mastering customer success is quickly becoming the holy grail for SaaS companies, and with good reason. Here are 16 Ways To Master Customer Success From Industry Leaders.

What does it take to build and sustain a customer-centric culture in your organization? Here are the 7 Decisions on the Path to Customer Success.

Sales leaders are searching high and low for tactics and strategies to help them create the perfect ABS model for their business. Here are 4 Ways to Leverage Your Customer Success Team.

Top SaaS Fundings This Week
(Source: 
CrunchBase)

  1. Appuri - Received $1.3M in Seed Funding

    • Appuri Backstop uses machine learning to predict which users are likely to leave, so you can take action to stop churn before it starts.

  2. Treasure Data - Received $11.5M in Series C Funding

    • Treasure Data provides the first cloud service for the entire data pipeline, including collection, storage and analysis. Now businesses can get value from big data in days.

  3. BitTitan - Received $15M in Series A Funding

    • BitTitan provides cloud solutions that simplify and improve IT activities for businesses, governments, healthcare providers.

  4. Hireology - Received $12M in Series C Funding

    • Hireology is a platform enabling SMEs to organize their hiring process and make better hiring decisions.

  5. SundaySky - Received $30M in Series D Funding

    • SundaySky combines the emotion of storytelling with real-time, measurable, scalable, and highly targeted solutions to tell your brand story, your way.

  6. When I Work - Received $15M in Series B Funding

    • WhenIWork is a mobile technology company that is transforming the way businesses schedule, communicate and coordinate attendance with their hourly employees.

  7. Aquicore - Received $5M in Series A Funding

    • Aquicore is an energy intelligence solution, combining software and next-generation metering technology to cost-effectively monitor and analyze real-time energy data across commercial real estate properties.

  8. Aktana - Received $17.5M in Series B Funding

    • Aktana delivers data-fueled insights and suggestions to life science sales reps, driving better decision-making and improved results.

Upcoming Event

About the Author

Matthew McLaren

Matthew McLaren works as a Digital Marketing Manager at Amity. His passion for creative design has motivated him to explore the many uses of technology.

Follow on Google Plus Follow on Twitter More Content by Matthew McLaren
Previous Article
How To Engage Your Customers And Keep Them Coming Back
How To Engage Your Customers And Keep Them Coming Back

Marketers must find ways to motivate their customers and partners to join their advocacy programs, and, may...

Next Article
10 Reasons Why You Need to be Successful at Trial Conversions
10 Reasons Why You Need to be Successful at Trial Conversions

A free trial version of your SaaS offering is a very efficient method of getting users to understand the va...

WEBINAR RECORDING

Personalize Your One-To-Many Customer Success Strategy

Watch The Replay
×

Join more
than 25,000
CS Leaders
& subscribe

First Name
Notification Frequency
Thank you!
Error - something went wrong!